Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Nigeria Data Protection Regulation (NDPR).
By using our platform, you agree to the terms outlined below.
Information We Collect
We collect only the data necessary to provide our services:
- Personal Information: Name, email address, phone number
- Account Details: Login credentials and profile information
- Transaction Data: Airtime purchases, data subscriptions, and bill payments
- Technical Data: IP address, browser type, device information, and usage data
How We Use Your Information
- Provide and deliver our services
- Process transactions securely and efficiently
- Verify your identity and prevent fraud
- Improve platform performance and user experience
- Comply with legal and regulatory obligations
We process your data based on consent, contractual necessity, and legal compliance under NDPR.
Cookies
We use cookies and similar technologies to enhance your experience.
- Keep your session active and secure
- Remember your preferences
- Analyze platform usage and performance
- Detect and prevent fraudulent activity
You can control or disable cookies via your browser settings. Some features may not work properly without them.
Data Sharing and Disclosure
We do not sell your personal data.
We may share your information only when necessary:
- With trusted service providers (e.g., payment processors)
- To comply with legal obligations or government requests
- To protect our users and platform from fraud or abuse
Data Security
- Encryption of sensitive data
- Secure servers and infrastructure
- Access control and authentication measures
- Continuous monitoring for threats
No system is 100% secure, but we take all reasonable measures to protect your data.
Data Retention
We retain personal data only as long as necessary to provide services, meet legal obligations, and resolve disputes. Data is deleted or anonymized when no longer needed.
Your Rights (Under NDPR)
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
Contact support to exercise any of these rights.
Data Transfers
Where data is transferred outside Nigeria, we ensure adequate protection in line with NDPR requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact
For questions, complaints, or data requests, contact us via our support channels.